お問い合わせ
ご注文・お問合わせは
24時間受け付けております
・Delivery charges/various payment fees
Payment method and timing:
・Credit card payment (VISA, JCB, MasterCard, American Express)
・Other cashless payments (PayPal, Apple pay, Google pay, Union Pay, WeChatPay, AriPay)
Product delivery time:
Items without a designated delivery date will be shipped within 4 to 5 business days from the order date.
Application expiration date:
As a general rule, it will take 5 days after confirming the order. If it is after 5 days, it will be treated as a cancellation.
Regarding returns, defective products, and cancellations:
We take every precaution in inspection, packaging, and delivery, but in the unlikely event that the product is damaged or different from the one you ordered (wrong product, wrong quantity), please contact us within 10 days of delivery. Please. We will immediately return or exchange the item. (In this case, our store will pay the shipping fee)
When returning or exchanging products, we will not accept the following products.
・If the product has been used once by the customer ・If more than 10 days have passed since the product arrived ・If the product is damaged or soiled by the customer ・If the order is from overseas
If you have confirmed the above and would like to return the item, please package the item to prevent damage and send it to the return address below.
【Return address】
32F Shinjuku Nomura Building, 1-26-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0590
TEL:03-5322-1388
Business hours:10:00-18:00 (closed on Saturdays, Sundays, and holidays)
Return period:
If you would like to return or exchange an item, please contact us within 10 days of receiving the item.